Do you ship worldwide?
Yes, we do. The shipping time will be depended on which country you are.

Where is my package?
When the product is shipped, an email with tracking number (as well as the link) is sent to your email address. You can track the package by using tracking number from there.

Can I upgrade my shipping?
Yes, you can. Please contact us via our email or number as soon as possible when you want to change shipping method.

My photo will be posted on your website?
No, we are sure that when we don't have your permission, your photo will be not leaked on any social media.

What if the order is lost or damaged?

Please contact our customer service team and provide your order number. We will be happy to assist you.

General Information about Dreamyprsent

1.Is it safe to place an order online?

Dreamyprsent uses a variety of security precautions to protect your personal information from unauthorized use. We use the latest security technologies, including data encryption, server authentication, message integrity, SSL certificates, and trust waves – just like keeping your PayPal and credit card information in a bank vault. We assure you that our website is safe, and we have implemented the most advanced security measures. Customer safety and privacy are always our top priorities.

2.Do you have any retail locations?
Currently, we focus on our online services and do not have a physical store.

3.What is your shipping address?

Our warehouses are located in multiple countries including the UK, Singapore, Australia and China