FAQs
What can you embroider?
We handle all designs! Our exceptionally skilled team has extensive experience working on a wide array of projects, including people, pets, scenery, text and cars
Should you have a specific request, don't hesitate to reach out to us at Service@dreamypresente.com , and we'll bring your vision to life.
How to check my order?
There is an order query function on the homepage of our store. You can query by entering the order ID and mobile or email number.
How long will it take to get my order?
Since we are customizing our products, production time and shipping time are required.
1. Production (2-5 business days) After you place your order, we will quickly switch to production mode, which usually takes 2 to 5 days.
2. Shipping (6-9 business days) After production is completed, your product will be safely packaged and shipped. Usually, the shipping time is 6 to 9 business days; however, you can choose expedited shipping at checkout for faster delivery.
Can you help me choose the right photo?
Sure.If you need help selecting the perfect photo, we're here to assist you gladly. Reach out to us at Service@dreamypresente.com , and we'll guide you in picking the best one!
Customer reviews
The cutest design I’ve ever seen! I’m so glad I bought it.This sweatshirt makes me feel extra special with my pet's portrait on it.
Absolutely stunning! The quality of the sweatshirt is amazing and very soft.
This sweatshirt has quickly become my favorite! Highly recommend it.
A lovely light jumper - the embroidery looks like my boy, very cute. Great communication and customer service.
Stunning design with incredible detail in the pet portrait. Absolutely love it!
This was one of my favorite purchases I’ve ever made. it’s the cutest thing ever.
Perfect item!! The sweatshirt is of very good quality and the embroidery too. It’s a very beautiful memory!! THANKS.
Very good quality sweatshirt! The colors are perfect and turned out great!
I absolutely love this!! I will be ordering more in the future.
The shirt is super soft and comfortable. The quality of the material looks good and the image is super clear and defined!
Amazing! I absolutely love it and am wearing it the next day!! I’d love to order another one!
.I’m speechless!! The detail work is unbelievable and beautiful. This sweatshirt means so much to me! I’m so happy and definitely worth the wait!
My sweatshirt turned out amazing! The quality is great and the embroidery portrait looks perfect. So happy with it
Great company to work with! There was an error in my order and they quickly corrected it. I am very pleased with the outcome of my order. The embroidery design was nicely detailed to the features of my cat from her photo.
Bought the sweatshirt as a birthday gift for my brother and he loved it! The quality of the embroidery is amazing and the item is as described.
My partner absolutely loved this gift! The item exceeded my expectations—beautifully made and packaged with care.